Ikan: a new way to shop for groceries
Privacy Policy
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
Ikan’s Privacy Policy covers the collection, use and disclosure of personal information that may be collected by Ikan when you use the Ikan Service and visit our website. Please read the following to learn more about our privacy practices, including what type of information is gathered, how that information is used and for what purposes, under what circumstances we may disclose information and to whom, how you can instruct us to limit the use of information, and how we safeguard your personal information.
Your privacy is a priority to Ikan.
What Personal Information About Customers Does Ikan Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience. There are the various types of information that we gather:
● Product Consumption Information: We receive and store information about you and your use of the Ikan Service and the Ikan Devise and information about the products that you scan using the Ikan Device.
● Information You Provide: We receive and store any information you enter while using the Ikan Service or visiting our web site. Web site and or give us in any other way. You may elect not to provide certain information, but you might not be able to take advantage of many of our features. We use the information you provide for such purposes as responding to your requests, customizing future shopping for you, improving our service, and communicating with you.
● Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Services, we use "cookies," and we obtain certain types of information when your Web browser accesses our web site.
● E-mail Communications: We often receive a confirmation when you open e-mails from Ikan if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us you may opt out from receiving such e-mails by adjusting your Customer Communications Preferences.
● Information from Other Sources: Other sources may provide us with information about you and we may add it to our account information.
What About Cookies?
● Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features to you such as reminding you of items you have ordered in the past that you may wish to order again.
● The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Ikan's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use many Ikan services.
How Ikan Uses the Information We Gather?
We use information about our customers for such purposes as responding to your requests, processing and filling your orders, verifying your applications for certain products and services, billing, improving our services, providing an enhanced an more personalized shopping experience, communicating with you, and informing you of special offers and discounts. We may use your information to send you free samples of new products or products different from those that you usually order. We may provide your information to third parties to the extent necessary or desirable to fill your order or complete your transaction including, without limitation, local retailers and credit card companies.
Does Ikan Share the Information It Receives?
Information about our customers is an important part of our business. We share customer information as described below:
● Local Retailers: We provide your selected local retailer(s) with information about you and your orders so they can fulfill your orders and present you with other shopping opportunities.
● Other Product Suppliers: We provide other product suppliers with information about you so they can present you with other shopping opportunities. If you do not wish to receive such offers, please exercise your right to opt out by adjusting your Customer Communication Preferences.
● Free Product Sampling: We sometimes send offers to selected groups of Ikan customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please exercise your right to opt-out by adjusting your Customer Communication Preferences.
● Third-Party Service Providers: We work with other companies and individuals to perform functions in conjunction with the Ikan Service on our behalf. Examples include sending postal mail and e-mail, analyzing customer lists and other data, providing marketing support, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They may have access to personal information needed to perform their functions, but may not use it for other purposes.
● Business Transfers: We might sell or buy our service or business units, in which case customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy, unless the customer consents otherwise. If Ikan or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
● Protection of the Ikan Service and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Ikan, or others, such as exchanging information with other entities for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
● Sharing of Aggregate Information: In addition to the other examples in this Privacy Policy, we share demographic information with our partners and advertisers on an anonymous and aggregate basis which is not readily linked to any personally identifiable information.
● With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
● Only the last five digits of your credit card numbers will be revealed when confirming an order. We do, of course, transmit the entire credit card number to the credit card company during order processing.
● You should protect against unauthorized access to your password and to your computer by, among other things, signing off when you are finished using a shared computer.
What About Third-Party Advertisers and Links to Other Websites?
Third-party advertising and links to other websites may be included on our own web site. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
Such third-party websites and advertisers, or Internet advertising companies working on their behalves, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They will automatically receive your IP address when this happens and they may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.
Ikan also may display targeted advertising based on the personal information of our users. Ikan does not provide any personal information to advertisers, but advertisers (including ad-serving companies) may assume that users who interact with or click on a targeted advertisement meet the targeting criteria used to display the ad (for example, users in the northwestern United States who like fresh fruit).
Which Information Can I Access?
Ikan provides you with access to information about your account and your interactions with Ikan for the limited purpose of viewing and, in some cases, updating that information.
What Are My Choices?
● As noted above, you can choose not to provide information, although it may be needed to make a purchase or to take advantage of certain Ikan features.
● To properly use the Ikan Service, it is necessary that you receive reminder emails from Ikan about your activities. However, if you do not wish to receive other types of e-mail or other mail from us or do not wish to have your information used in any of the other manners identified in this Privacy Policy, please adjust your Customer Communication Preferences. (If you do not wish to receive Terms of Use and other legal notices from us, such as this Privacy Policy, those notices will still govern your use of Ikan, and it is your responsibility to review them for changes.)
● If you do not wish us to provide your name or email or other address to third parties for marketing purposes, please adjust your Customer Communication Preferences.
● If you do not wish to receive free product samples, please adjust your Customer Communication Preferences.
May Children Use Ikan?
Ikan does not sell products for purchase by children. If you are under 18, you may use the Ikan Service only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions If you choose to use the Ikan Service or visit Ikan website, such use or visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Service, including limitations on damages, arbitration of disputes, and application of the law of the State of New York. If you have any concern about privacy at Ikan, please contact us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Policy and the Terms of Service also may change. We may e-mail reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.
Information You Provide To Us
You provide information when you use the Ikan Dervice to scan any product and when you search, buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you scan a product, search for a product; place an order through the Ikan Service or one of our local retailer sellers; make a purchase; provide information in Your Account or Your Profile; communicate with us by phone, e-mail, or otherwise; or complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of e-mails to us, personal description in Your Profile; and financial information, including Social Security and driver's license numbers.
Automatic Information
Some types of information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information such as browser type, version, operating system, purchase history, which we sometimes aggregate with similar information from other customers. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Other Sources of Information
We receive information from other sources such as updated delivery; account information, purchase or redemption information, search results and links, including paid listings (such as sponsored links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
You can access information including up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, and communications preferences; payment settings recommendations (including recent product view history and prior order history); shopping lists and your Profile.
Your Consent
By using the Ikan Service or visiting Ikan.com, you consent to the collection and use of information by us in accordance with the terms of this Privacy Policy.
Ikan’s Privacy Policy covers the collection, use and disclosure of personal information that may be collected by Ikan when you use the Ikan Service and visit our website. Please read the following to learn more about our privacy practices, including what type of information is gathered, how that information is used and for what purposes, under what circumstances we may disclose information and to whom, how you can instruct us to limit the use of information, and how we safeguard your personal information.
Your privacy is a priority to Ikan.
What Personal Information About Customers Does Ikan Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience. There are the various types of information that we gather:
● Product Consumption Information: We receive and store information about you and your use of the Ikan Service and the Ikan Devise and information about the products that you scan using the Ikan Device.
● Information You Provide: We receive and store any information you enter while using the Ikan Service or visiting our web site. Web site and or give us in any other way. You may elect not to provide certain information, but you might not be able to take advantage of many of our features. We use the information you provide for such purposes as responding to your requests, customizing future shopping for you, improving our service, and communicating with you.
● Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Services, we use "cookies," and we obtain certain types of information when your Web browser accesses our web site.
● E-mail Communications: We often receive a confirmation when you open e-mails from Ikan if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us you may opt out from receiving such e-mails by adjusting your Customer Communications Preferences.
● Information from Other Sources: Other sources may provide us with information about you and we may add it to our account information.
What About Cookies?
● Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features to you such as reminding you of items you have ordered in the past that you may wish to order again.
● The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Ikan's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use many Ikan services.
How Ikan Uses the Information We Gather?
We use information about our customers for such purposes as responding to your requests, processing and filling your orders, verifying your applications for certain products and services, billing, improving our services, providing an enhanced an more personalized shopping experience, communicating with you, and informing you of special offers and discounts. We may use your information to send you free samples of new products or products different from those that you usually order. We may provide your information to third parties to the extent necessary or desirable to fill your order or complete your transaction including, without limitation, local retailers and credit card companies.
Does Ikan Share the Information It Receives?
Information about our customers is an important part of our business. We share customer information as described below:
● Local Retailers: We provide your selected local retailer(s) with information about you and your orders so they can fulfill your orders and present you with other shopping opportunities.
● Other Product Suppliers: We provide other product suppliers with information about you so they can present you with other shopping opportunities. If you do not wish to receive such offers, please exercise your right to opt out by adjusting your Customer Communication Preferences.
● Free Product Sampling: We sometimes send offers to selected groups of Ikan customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please exercise your right to opt-out by adjusting your Customer Communication Preferences.
● Third-Party Service Providers: We work with other companies and individuals to perform functions in conjunction with the Ikan Service on our behalf. Examples include sending postal mail and e-mail, analyzing customer lists and other data, providing marketing support, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They may have access to personal information needed to perform their functions, but may not use it for other purposes.
● Business Transfers: We might sell or buy our service or business units, in which case customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy, unless the customer consents otherwise. If Ikan or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
● Protection of the Ikan Service and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Ikan, or others, such as exchanging information with other entities for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
● Sharing of Aggregate Information: In addition to the other examples in this Privacy Policy, we share demographic information with our partners and advertisers on an anonymous and aggregate basis which is not readily linked to any personally identifiable information.
● With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
● Only the last five digits of your credit card numbers will be revealed when confirming an order. We do, of course, transmit the entire credit card number to the credit card company during order processing.
● You should protect against unauthorized access to your password and to your computer by, among other things, signing off when you are finished using a shared computer.
What About Third-Party Advertisers and Links to Other Websites?
Third-party advertising and links to other websites may be included on our own web site. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
Such third-party websites and advertisers, or Internet advertising companies working on their behalves, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They will automatically receive your IP address when this happens and they may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.
Ikan also may display targeted advertising based on the personal information of our users. Ikan does not provide any personal information to advertisers, but advertisers (including ad-serving companies) may assume that users who interact with or click on a targeted advertisement meet the targeting criteria used to display the ad (for example, users in the northwestern United States who like fresh fruit).
Which Information Can I Access?
Ikan provides you with access to information about your account and your interactions with Ikan for the limited purpose of viewing and, in some cases, updating that information.
What Are My Choices?
● As noted above, you can choose not to provide information, although it may be needed to make a purchase or to take advantage of certain Ikan features.
● To properly use the Ikan Service, it is necessary that you receive reminder emails from Ikan about your activities. However, if you do not wish to receive other types of e-mail or other mail from us or do not wish to have your information used in any of the other manners identified in this Privacy Policy, please adjust your Customer Communication Preferences. (If you do not wish to receive Terms of Use and other legal notices from us, such as this Privacy Policy, those notices will still govern your use of Ikan, and it is your responsibility to review them for changes.)
● If you do not wish us to provide your name or email or other address to third parties for marketing purposes, please adjust your Customer Communication Preferences.
● If you do not wish to receive free product samples, please adjust your Customer Communication Preferences.
May Children Use Ikan?
Ikan does not sell products for purchase by children. If you are under 18, you may use the Ikan Service only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions If you choose to use the Ikan Service or visit Ikan website, such use or visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Service, including limitations on damages, arbitration of disputes, and application of the law of the State of New York. If you have any concern about privacy at Ikan, please contact us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Policy and the Terms of Service also may change. We may e-mail reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.
Information You Provide To Us
You provide information when you use the Ikan Dervice to scan any product and when you search, buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you scan a product, search for a product; place an order through the Ikan Service or one of our local retailer sellers; make a purchase; provide information in Your Account or Your Profile; communicate with us by phone, e-mail, or otherwise; or complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of e-mails to us, personal description in Your Profile; and financial information, including Social Security and driver's license numbers.
Automatic Information
Some types of information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information such as browser type, version, operating system, purchase history, which we sometimes aggregate with similar information from other customers. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Other Sources of Information
We receive information from other sources such as updated delivery; account information, purchase or redemption information, search results and links, including paid listings (such as sponsored links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
You can access information including up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, and communications preferences; payment settings recommendations (including recent product view history and prior order history); shopping lists and your Profile.
Your Consent
By using the Ikan Service or visiting Ikan.com, you consent to the collection and use of information by us in accordance with the terms of this Privacy Policy.
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